At Richardson Electronics, our goal has always been to exceed our customers' service and support expectations.
If you would like to:
- Check the status of a current order
- Change or update a current order or
- Have a questions about your order, please contact:
North America
Phone: 1-800-523-6970 (7:30 AM - 5:30 PM DST)
Email: customersupport@rell.com
Europe
Phone: +44 (0) 1522 548598 (United Kingdom)
Email: customersupport@rell.com
Asia
Phone: +65 6487 4561 (Singapore)
Email: customersupport@rell.com
Need to return a product? Request an RMA number here to begin the return process.
For questions about pricing and availability of products or services, please contact the appropriate sales group listed below. Or contact your local sales representative.
Richardson ElectronicsContact our sales team for assistance with high-power, high-frequency electronic components and sub-assemblies:
|
Richardson Electronics Global SalesEmail: edg@rell.com |
Canvys - Visual Technology SolutionsContact our Canvys sales team for assistance with display (monitors) solutions for:
|
Canvys SalesEmail: info@canvys.com Europe Custom/OEM (Donaueschingen, Germany) |
PowerlinkServices, repairs and supports satellite communication equipment and systems |
Unit 33 |
- Looking for Local Sales Support?
- Like to check the status of a current order?
- Want to change or update a current order?
- Need an RMA for a return?
- Have a question about your order?
Richardson Electronics employs local field sales engineers throughout the world to provide assistance with designs and placing orders in your region. To contact your local Sales Engineer, visit our Local Sales Support page.
If you have already placed an order with Richardson Electronics and would like to check the status, please call or email the Customer Support group in your region:
North America
Phone: 1-800-523-6970 (7:30 AM - 5:30 PM DST)
Email: customersupport@rell.com
Europe
Phone: +44 (0) 1522 501200 (United Kingdom)
Email: customersupport@rell.com
Asia
Phone: +65 6487 5995 (Singapore)
Email: customersupport@rell.com
To track an order which has been shipped, click on the Tracking Number and you will be taken to the UPS web site.
If you have already placed an order with Richardson Electronics and would like to update or change it, please call or email the Customer Support group in your region:
North America
Phone: 1-800-523-6970 (7:30 AM - 5:30 PM DST)
Email: customersupport@rell.com
Europe
Phone: +44 (0) 1522 501200 (United Kingdom)
Email: customersupport@rell.com
Asia
Phone: +65 6487 5995 (Singapore)
Email: customersupport@rell.com
If you need to return merchandise to Richardson Electronics, you will need to use a Return Material Authorization or RMA. You may request an RMA number online.
PLEASE NOTE: Each return is reviewed on an individual basis, and filling out the RMA request does not guarantee that one will be issued. A valid RMA number is required for all products being shipped back to Richardson Electronics. Product returns not specifying a valid RMA number will be refused at delivery and returned to the shipper.
If you need assistance with an existing order, please contact a Richardson Electronics Customer Service Representative in your region:
North America
Phone: 1-800-523-6970 (7:30 AM - 5:30 PM DST)
Email: customersupport@rell.com
Europe
Phone: +44 (0) 1522 501200 (United Kingdom)
Email: customersupport@rell.com
Asia
Phone: +65 6487 5995 (Singapore)
Email: customersupport@rell.com